Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Friday, August 29, 2008

You've Got 30 Seconds...

...before their eyes start glazing over. Can you tell someone about your nonprofit and what makes it unique from the other 9,000 nonprofits in Dallas?

Last December I talked about doing your due diligence to prepare the justification (or case statement) of why someone should write you a check. This time, I'll talk about the short and sweet way to get your message across.

It may not earn you a donation right off the bat, but it may keep you in the game a little longer. At the very least it will plant a seed that you can nurture.

A couple of weeks ago I called an old friend from work. Hadn't talked with him in months (maybe more than a year). We exchanged pleasantries, caught up, and when he found out that I was working for nonprofits, his tone changed. He assumed that I was calling to ask him for money. "That's what everyone does," he said.

I wasn't. I genuinely just wanted to catch up. A few weeks later, sitting at the dinner table with our wives, the subject came up again. He wanted to know more about what I did and for whom I wrote grant proposals.

Amazing! I have the opportunity, and I blow it!! I've got reams of important data in my brain (intermixed with old phone numbers, the jersey numbers of the 1974 Dallas Cowboys, and the final approach speeds of a few airplanes I've flown). I've written 50 plus proposals in the last year, and as I start start sifting through the details, I see the "off flags" start flickering in my buddy's eyes.

My advice for you (and my hope that I will practice what I preach) is to have your "elevator pitch" ready. That's a term from a previous chapter of my life (selling computer systems). If you're riding with someone in an elevator, and you want to get your point across, you have about 30 seconds to make it happen.

Unless you're prepared in advance, you will undoubtedly witness the glazing of the eyes and a friendly "goodbye" when the elevator door opens. So think about it now.

Take your mission statement, scrub it into a few words your mom can understand, apply what makes your nonprofit unique, and be ready to state it clearly in 30 seconds.

Keep it simple and direct. I love the catch phrase for the upcoming missions conference hosted by Buckner. "Go. Be. Do." They are saying "go somewhere, be a voice, do something."

Isn't that great?? Three words. Six letters total. Amazing! Easy to remember. Easy to convey! Perfect for getting people to be involved with missions.

You're probably going to have to write all your mission, vision, facts, factoids, and distinctions down to get it right. Then you need to practice. Mark Twain said, "It usually takes more than three weeks to prepare a good impromptu speech."

Better get started now. Who knows when you'll get that next opportunity. You don't want to blow it like me.

It won't happen again.

Wednesday, September 19, 2007

Spies, Terrorists, and Donors

What in the world do these groups have in common?

From today's news: "since February of this year, none of our phones have been tapped without a court order. Don't know if I feel relieved or disappointed about that."

Indignant is probably a better description. I like my privacy. I think I guard it pretty well. But between my frequent buyer cards, my frequent flyer cards, my frequent stayer cards, and just about anything else that calls for either a plastic card or my phone number, there's not too many marketeers out there that don't know a lot about me.

So pardon me if I'm more than a little annoyed that big brother isn't listening to conversations of suspected bad guys. Don't get me wrong. I'm not a fan of big brother. But do you really think the government has more of an agenda than all the marketeers collecting data on us??

Everyone has a right to privacy, but at what cost to the common good? Nonprofits are public organizations that must operate "in the sunshine" and at the same time protect the rights of their donors. Apparently some of our most noble np's are not very open about their operations. Ask the Smithsonian.

It's a good thing to give without expecting accolades. For those who really want to maintain their privacy, the BBB of giving acts as a watchdog that will bark loudly to insure there are plans to "take action to ensure that privacy concerns of donors are respected in the collection, dissemination, and securing of personal information, and allow donors opportunities to have their names removed from solicitation lists."

It's called a donor privacy policy. It's important to publish. It's easy to do.

On the other side of the coin, the public does have a right to know and a right to expect accountability of our funding - both expenses and income. That's not hard to solve either.

The answer to the question at the top? What do spies, terrorists, and donors have in common?

PRIVACY.

Some groups need the privacy of working in the dark to "succeed." But bad things rarely happen in the light of day.

Privacy is not a bad thing when kept it in balance. Take care of your donors. They take care of you.