Showing posts with label nonprofits. Show all posts
Showing posts with label nonprofits. Show all posts

Tuesday, May 19, 2009

A Bridge Too Far?

In Dallas, the much touted DonorBridge opens to the public tomorrow. Communities Foundation of Texas, the Institute for Urban Policy Research at UTD, and the Center for Nonprofit Management with support from The Dallas Foundation will publicly launch this new online tool.

Think of it as a master connector. If it works, it will link nonprofits, donors, and supporters. There's no reason to believe it won't work. The smart folks at Blackbaud, a savvy software and services company, are behind the technical end of this.

Since early this year, hundreds of Dallas area nonprofits have spent thousands of hours establishing their digital footprints on DonorBridge. Will it pay off or is it a bridge too far?

In 1977 their was an epic film about WWII in which the Allies tried to shorten the war by taking several bridges deep in enemy territory. One Allied advisor at the time suggested that the operation was to aggressive. Too big. Too optimistic. He said, "I think we may be going a bridge too far."

What about DonorBridge? Is it too aggressive? Too big? Too complex? Too optimistic? Will people really use it?

DonorBridge is unique for North Texas - maybe for the nation. It's consolidating regional nonprofits into a one-stop "shopping" experience for donors. It's trying to simplify the confusing milieu of information and numbers regarding nonprofit management, governance, effectiveness, programs, and stewardship for anyone who cares.

It is a big bridge. That's necessitated by the number of nonprofits in the Dallas area. What we really need is a simple bridge - an effective means of crossing the information gaps quickly and easily.

Who will use DonorBridge? According to Paco Underhill, 60% of the wealth in America is held by people 55 and over. Will the "old dogs" use it, or will it only be the "kids" who shop online and are comfortable with Twitter, Facebook, and text messages?

DonorBridge is a terrific step to bring some consolidation to the sometimes baffling array of overlapping choices we have locally. But like much new construction, its benefits may be best realized by future generations - givers who find the simplest ways to cross the bridge.

Hats off to the builders of DonorBridge. Your efforts today will make a difference in the world tomorrow.

Who knows? Tomorrow may come sooner if we can teach old dogs some new tricks.

And remember this - the Allies failed in their attempt to take a bridge too far. But they won the war.

The nonprofits are fighting wars worth fighting. DonorBridge is one more tool to help win those wars.

Wednesday, January 23, 2008

Conversation with the Mayor

Had a little visit with my buddy, the mayor, earlier this month. Okay, it wasn't just me. It was me and 200 or so others active in the nonprofit world of Dallas.

And, though I believe Tom Leppert is a good guy, we're really not buddies. But I sure have to give him credit for spending time answering questions off the cuff on a wide variety of subjects. I'm not sure previous Dallas mayors have spent time in a town hall meeting like the one organized by the Center for Nonprofit Management on January 16th.

The Center is an active member of the National Council of Nonprofit Associations, the national coordinator of the Nonprofit Congress. Other nonprofit groups are meeting in various cities around the country in preparation for the upcoming national meeting in June. There they will address the three current national priorities for nonprofits:
  1. Organizational effectiveness and efficiency (a familiar subject in earlier postings)
  2. Acting collectively for positive change (a more familiar subject from the past)
  3. Public awareness
There were a lot of good ideas and good questions from this meeting. For example, are nonprofits asking what the donors want? Public awareness is not a one way information push.

The mayor believes that the future of Dallas is in the hands of the nonprofits. He wants to encourage an entrepreneurial attack on problems from different angles. Some solutions will work. Some will not. Even in failure, there is value from this approach.

Mr. Leppert went on to say that unless the poorer rooftops of the city are improved, the more wealthy rooftops cannot continue to support the city. His goal is to make Dallas more competitive. Not just in Texas. Not just in the U. S. He wants Dallas to be more competitive among world cities.

Hear, hear, Mr. Mayor. Set that bar high. Extremely high. We've got a lot of work to do.

Wednesday, November 28, 2007

Who's Your Buddy?

Coordinating volunteers.
Coaching kids soccer...or any other sport for kids under 8.
Getting your church committee to do SOMETHING besides talk.
Starting a new business, a new project from scratch.
Riding bicycles in a pack.
Shopping at the mall after Thanksgiving.
Finding other organizations to work with yours.

Yes. They all have the common denominator of cat herding.

Can't we all just get along?

No. Well sometimes yes.

So what do you do if you're one of the 837,027 U.S. nonprofits trying to do more than just exist from month to month? (Nearly 40% of you ran deficits in 2003.)

How 'bout finding a buddy??

Remember. It's not all about you. At least it's not supposed to be. Aren't you doing this for a cause? Who else is trying to do the same thing? Can you help them? Can they help you? Each of you probably has unique strengths. If you're duplicating each other, someone needs to go...or change. Remember, you're trying to do good, not just look good.

Life is full of chaos, but often in the middle of that confusion is someone going the same way you are. There's your potential buddy. Watch a bike race sometime. The Tour de France is the big one, but there are lots of others.

The riders ride in a pack for miles. They're mostly competitors, but they're actually helping each other along the way. It's amazingly more efficient to ride in a pack. They are cooperating at the same time they compete against each other. It's chaos at its most elegant.

The chaos turns into pure teamwork when the teams pull out of the pack and form pacelines and work together to go further and faster with less effort. (I'm trying valiantly not to repeat an earlier blog...but this is such an important concept.)

Nonprofits are in a competitive business. David LaPiana wrote an excellent book about this. It's called "Play to Win, The Nonprofit Guide to Competitive Strategy."

You've got to be a successful competitor or you'll fail. But you've also got to be a buddy to get along in this herd of cats.

Sunday, November 18, 2007

Starts and Finishes

Time to start your next project? Or are you just too whipped to think about climbing a new mountain?

Wonder when this current project will EVER finish? When will we ever get out of this valley? Is it time to give up?

Don't like those words? Try these: It's time for someone to feed us. We've been feeding others long enough.

Ahhhh....the joys of projects, especially those that start with good intentions, but seem to lose their luster and energy as time goes by.

The November issue of Christianity Today has an excellent article by Greg Snell titled "Developing Good Development." More than a few skeptics think millions (billions?) of dollars are being wasted (they probably are) and that all that generosity is harmful to its recipients (in many cases it is).

Some of those skeptics are saying "give up." That's just what you wanted to hear, right? A reason to quit. Mr. Snell disagrees. There are others who share the views of Mr. Snell.

Ram Cnaan, in his book, The Other Philadelphia Story, talks about how faith-based giving initiatives in Philadelphia are making huge differences in that urban environment. His studies conclude that faith-based nonprofits in Philly contribute as much as $250M a year for vitally needed services that the government does not have to maintain.

Byron Johnson of Baylor University looked at Ohio and concluded in his study that faith-based programs in that state can bring about "dramatic increase in the cost-effective provision of social services that otherwise go unmet in so many communities." It seems to me this applies to the world, not just a city or state.

John DiIulio, does a good job of summarizing the works of Cnaan and Johnson in his Wall Street Journal article, The Other Philadelphia Story. Mr. DiIulio has also just released a book, Godly Republic: A Centrist Blueprint for America's Faith-Based Future. A magazine that presents a vision of liberal philosophy, politics, and public life, The American Prospect gave the following review of his book: "If there were more liberals who shared John DiIulio's passion for justice, liberalism would be better -- and so would America." My comments on faith vs. secularism and liberals vs. conservatives will have to wait for another time.

Back to "Developing Good Development." Mr. Snell offers ten principles (my comments are in parenthesis):
1. Know more than your mission statement (make sure everyone knows it)
2. Avoid deficit auditing (live within your means)
3. Seed the project with local seeds (insure there's "skin in the game")
4. Make the rounds early and often (relationship 101)
5. Build values before buildings (see number 1)
6. Practice cost sharing (find partners willing to invest)
7. Use the eyes and ears of locals (relationship 102)
8. Don't patronize (relationship 201)
9. Answer questions slowly (relationship 202)
10. Plan your exit strategy (plan on eliminating yourself)

Whether your working in Kenya, Mississippi, or Dallas, Mr. Snell offers principles that every nonprofit will do well to consider.

Tuesday, October 30, 2007

Big Heart, No Plan

This is nonprofit variant to the Texas idiom: "big hat, no cattle." I've worked intimately with a lot of great nonprofits over the last year. A common denominator is a huge heart and passion for making the lives of children better than anyone can reasonably hope. This is not only a big plus for the kids, but a big lift for our communities and even our planet.

But there's a big problem with some of them. They've got no plan. They just grab onto the latest concept or donor or volunteer or foundation and HOPE that will solve solve their problems. They call that their strategy.

Hope is not a strategy.

The most recurrent problem is under funding. Sometimes the "strategy" is to work harder for a home run; or wish for the Hail Mary pass for the touchdown; or just pray more fervently.

Don't get me wrong. Prayer is a very good thing. A necessary thing. But get off the railroad tracks before you start praying for the train to stop. Take that first step (to the side for your safety) then the next step forward. In other words, get a plan. Like my dad always said, "plan your work, and work your plan."

In Brian Hurd's excellent paper, "Growing Ministries the Right Way," he makes the point that successful, sustainable fund raising is not just scheduling a series of events and making a bunch of asks. It's about putting a system in place. Planning a process and sticking with it.

This is not rocket science, but it does take time and persistence. It also means taking the first step. If you think you've run out of time to plan because the bills are due, you're wrong. The bills will always be due. A good way to insure you never catch up is to never plan and never put a system in place to run your organization like a healthy business.

Where do you start?

Peter Drucker, the legendary business consultant, gave us five must answer questions in order to run an effective nonprofit. Do you even know the questions?? Hint: they're about mission, customer, value, results, and plan.

There's that word again. Plan.

If you expect to get funding from big donors, whether sophisticated foundations or individuals, make sure you've got answers to all those questions. The big donors are big because they live in a world that works to the answers from those questions.

Where do you think they got all those funds to donate? From well run, for profit organizations with good answers.

If you're a brand new or very small nonprofit without a 990 or audited financial results, you at least need a good business plan until you get bigger. People want to give to people, especially people who are helping children. It's the easiest of all fund raising.

But savvy individual donors and virtually all foundations want to insure their funds will go to good stewards no matter how good their cause. They will be asking to see the results and understand your plan before they contribute to your great organization.

So take all those strengths that helped you develop a great heart and develop a great plan in order to have a great organization to help those in need. And don't let the ego from the big heart get in the way of what's best for the kids.

Monday, October 15, 2007

Paluxy Lessons

Life is good! Did a bike ride in the hills around Glen Rose, Texas Saturday. The weather was gorgeous, the vistas beautiful, the long runs down county roads thrilling, the people among the best in the world! And the food was good. Just wished I'd slept better.

Tossed and turned in our B&B the night before the ride called the Paluxy Pedal. Wasn't sure I could really finish the 45 mile route laid out for us. If I'd be going it alone. If I'd get lost. If I'd have a flat. If I'd make it over "the wall."

The "wall" is a steep hill....a 19% grade. It is a third of a mile hill climb at about the 22 mile point in the ride.

As usual, my concerns the night before just weren't that big a deal after the sun came up. Sitting on the banks of the Paluxy River that afternoon, I had time to reflect on my lessons learned. Actually relearned. Somethings just aren't that new. They just bear repeating. Or maybe I'm just a slow learner.

Lesson numero uno: having a partner makes a HUGE difference. My best buddy, Mark, rode with me the entire way. He wasn't any more sure of being able to finish than I was. At the go / no go point about 15 miles into the ride, we both agreed to go. And we agreed that if one of us had to ask for help, we'd both ask for help. Sort of a pact to not be too macho. (As an amendment to our pact that we weren't gonna let a bunch of wienies outride us.)

Lesson numero dos: obstacles can be bigger in your mind than in person. The hill known as "the wall" was a grueling climb physically for this old guy. But it was also a big pysche job. You approach it with a steep hill sign on your right and notice the pavement changes because normal paving of this section is not possible. Your brain tells your legs, "this is not good."

You start the slow grind upwards and rapidly reach your lowest gear before you're even half way to the top. You look up to see a curve to the left which means you cannot even see the top. Your brain tells your now burning legs, "this is really not good."

Your legs yell at your brain, "NO KIDDIN' MEATHEAD...GET OFF AND WALK RIGHT NOW!"

Your brain half-way listens but keeps your head down trying not to look up in order to postpone disappointment at how much further you have to ride. Your brain also remembers other climbs that were even more disappointing because you quit just before a summit that was closer than you thought.

Your stubborn brain, though totally focused on the moment, looks up one last time, sees the top of the hill, and pleads with the legs, "just a few more turns!" The legs are too tired to talk back.

With the goal in sight, you get a few more strokes from your aching legs and actually make it to the top with a smug smile. You'd dance in celebration except that your legs would totally embarrass you...or by not working, keep you from embarrassing yourself.

These lessons apply to nonprofit organizations as well as to cyclists. Every nonprofit endeavor needs partners, allies, buddies. Can you make it alone? Maybe. But you really can go further and faster with less effort with a good partner you can trust. And if you can do that, you can do more good. (Is it about helping more people, or is it about your ego?)

There will always be hills to climb, some dauntingly steep. But you've got to try them. Even when you don't quite make it one time, it's great "ammo" for your brain to hang a little tougher a little longer so you can make it the next time. Or the next.

Keep working "heads down," focusing on the details to make things happen, but don't forget to look up to see where you're going. (Do you have a goal and a strategy on how to get there?)

In the meantime, ride safe, have fun, and try not to slobber with that big grin while you're zooming down hills.

Wednesday, September 19, 2007

Spies, Terrorists, and Donors

What in the world do these groups have in common?

From today's news: "since February of this year, none of our phones have been tapped without a court order. Don't know if I feel relieved or disappointed about that."

Indignant is probably a better description. I like my privacy. I think I guard it pretty well. But between my frequent buyer cards, my frequent flyer cards, my frequent stayer cards, and just about anything else that calls for either a plastic card or my phone number, there's not too many marketeers out there that don't know a lot about me.

So pardon me if I'm more than a little annoyed that big brother isn't listening to conversations of suspected bad guys. Don't get me wrong. I'm not a fan of big brother. But do you really think the government has more of an agenda than all the marketeers collecting data on us??

Everyone has a right to privacy, but at what cost to the common good? Nonprofits are public organizations that must operate "in the sunshine" and at the same time protect the rights of their donors. Apparently some of our most noble np's are not very open about their operations. Ask the Smithsonian.

It's a good thing to give without expecting accolades. For those who really want to maintain their privacy, the BBB of giving acts as a watchdog that will bark loudly to insure there are plans to "take action to ensure that privacy concerns of donors are respected in the collection, dissemination, and securing of personal information, and allow donors opportunities to have their names removed from solicitation lists."

It's called a donor privacy policy. It's important to publish. It's easy to do.

On the other side of the coin, the public does have a right to know and a right to expect accountability of our funding - both expenses and income. That's not hard to solve either.

The answer to the question at the top? What do spies, terrorists, and donors have in common?

PRIVACY.

Some groups need the privacy of working in the dark to "succeed." But bad things rarely happen in the light of day.

Privacy is not a bad thing when kept it in balance. Take care of your donors. They take care of you.

Friday, August 31, 2007

Three Seconds After the Snap

It's amazing what we're trying to do now. At least what some are trying to do.

Today's college football quarterbacks need to take a football snapped from the center, drop back a few steps, look over about a hundred square yards of grass, and decide what to do with the ball. They have about three seconds to make up their mind and execute the plan...or improvise....or get crunched. That's a lot quicker than 10 years ago.

Heck, I'm from Texas. I have trouble saying a simple sentence in three seconds. Don't even ask me to put "philanthropy" in that sentence.

College teams all over the country are spending big bucks for simulators from companies like Gridiron Technologies or Visual Edge to get their qb's into a better place mentally to make quicker decisions. The Air Force Academy allegedly has their football players jumping on trampolines and reading two eye charts, one inches from their face and one 10 yards away.

Is this a trend for social capital in the 21st Century??? Wikipedia describes social capital as the "advantage created by a person's location in a structure of relationships."

College football is all about having an advantage in the relationships on the field. The game is faster than ever. There are more options than ever. The relationships are more complex than ever. The costs are higher, and there's more money at stake than ever before.

This holds true for the rest of life as well. Relationships are the common denominator. What you do to maintain healthy relationships and prepare for change in a rapidly changing world is vital.

Sure hope my bifocals stay on when I'm on the trampoline.